UX Project Management

Humber College - Career Finder

UX Research, Card sorting, Journey Map, User Interview, Persona

Project Review

Career Finder lacks a quick and appropriate questionnaire, a relatively accurate quiz result, and a well-aligned user interface. These drawbacks are not letting the users utilize the feature to its full potential.

My Contributions

Create a screener and moderator script for Interviewieng participants and find insights about their pain points which will be analyzed and utilized to improve the career finder feature.

Interviews

It helps in the collection of useful insights on users’ conflicts, desires, and feedback on the feature we’re developing. It is inexpensive and simple to carry out.

Why?

It helps in the collection of useful insights on users’ conflicts, desires, and feedback on the feature we’re developing.It is inexpensive and simple to carry out.

Target Audience

Students : Anyone interested in furthering their education, whether they are an aspiring or present student.

How many?

6 students (2 students each team member)

Ethics Data

The interview will be audio/video recorded using the video call platform. Personal information will not be divulged in the interest of privacy, and all data and information the participant provides will be kept private. External information will not be saved; only information pertinent to the project’s goals will be retained.

The information is solely used to help with the project’s implementation. At the end of the project, all gathered information will be erased, as well as any information on the participants.

Project Plan

Roles and Responsibility

Budget

The interview budget is $600 . Six participants will receive a $100 incentive payment after the interview for taking the time to contribute information and ideas that will help the project achieve its goal. UX researcher for locating the right candidate.

Assumptions

We found enough students to
conduct the interview sessions.
We assume that the participants have already used this feature to choose the right career
We assume that the participant is fully aware of the online portal we are using to conduct the interview.
We assume the participant will have useful insights on how to find the desired course.

Risks

Complications with video software.
Use a platform that does not require purchasing or
downloading software. Have a backup video platform ready.
Difficulties encountered with audio/video recording
applications/software. Schedule a dry run before the sessions to ensure it is in good condition. The backup software is ready
Participants have unexpected schedules on the day of the
Interview session or suddenly cancel/don’t show up. Notify us in advance (at least one day before the session). Recruit and schedule additional participants as backups.